Before the conversation
The team reviews your request and contacts you if clarification is needed. Do not send urgent or unrelated sensitive information.
Tell us what you would like to discuss, choose how you prefer to connect and request a convenient time. A team member will review the details before confirming anything.
Share your focusUse everyday language; no diagnosis is required.
Request a timeSelect a preferred mode, date and time window.
Wait for confirmationThe request is not booked until the team confirms it.
Four short steps collect only the practical details needed to review your request.
Final practitioner availability, qualifications, service scope, pricing and response times must be supplied and approved by PILOMED before launch.
The team reviews your request and contacts you if clarification is needed. Do not send urgent or unrelated sensitive information.
Use the time to discuss general wellness goals and appropriate next steps within the confirmed service scope.
Any follow-up, written notes or recommendations should be handled through an approved PILOMED process.
For urgent symptoms, emergencies, medication questions or diagnosis, contact an appropriate qualified healthcare professional or local emergency service.